5

Hands down the best place to get service on your Audi or other import. These men and women are professional, timely, and just great people. My recent service was an oil change and I had an hour appointment and I was ready to wait for the full hour. To my surprise I was in and out in about 20 minutes. They also found an issue that needs attention but outright they said it doesn't have to be done today, just need to keep an eye on it. That is what a true mechanic does, not try to up-sell every possible repair. Having mechanics like the folks at Reliable help give me the confidence to keep my 200K+ mile Audi A4 on the road!

5

A great shop that really knows their stuff and are honest and good at communicating with me.

5

My wife and I have been taking our vehicles here for maintenance and repair for the past four/five years. Both of the cars are our first, so they have a lot meaning to us beyond their monetary value; thus, we are very selective on where to take them for service. We are currently station at Fort Bragg and we would rather make the two and half hour round trip to bring our cars to these guys. The receptionist Brooks is very friendly and easy to work with for scheduling and other accommodations. Their mechanic Nick is experienced and have been doing a great job on our cars. But most importantly, the owner, Lee is honest and fair, which is rare these days. He truly stands behind the work that goes on in his shop and does not try to shy away from any responsibilities IF there are any issue with his services. Overall, I will continue to take my cars here until I PCS to another duty station. And I would recommend this shop to my friends.

5

Great customer service and decent pricing

5

In the 4 years I’ve used Reliable they’ve delivered every time.

5

Excellent service as usual from Reliable. Called for a pre-purchase vehicle inspection and they worked us in the following day.

5

Service was just as quoted - which was very reasonable. No flagrant upselling. The work was good. I will definitely go back.

5

Once again, great service, when we needed it at a reasonable price.

5

Once again, they have exceeded my expectations. My daughter's 2000 Lexus 300 had a misfire and started running weird and the check engine light came on. They immediately got her car in and repaired in less then 24 hours and even gave me the name of a good tow truck driver that they use to tow it safely to their shop. I did this all over the phone, as I am in Florida and my daughter goes to NC State. They gave me two options: repair the one faulty ignition coil and all 6 spark plugs or for the same labor charge.....replace all six coils and do it right. We chose to do it right since it was the same labor charge for one or six coils to be replaced. Even from Florida, I would still choose to bring my daughter's car to Reliable. They are fair, honest and timely. I trust them. They even sent an Uber to pick her up to get her car. Highly recommend Lee and his shop.

5

Always friendly, completely transparent, and speedy. WONDERFUL!

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